Business Process Outsourcing (BPO) industry is now considered as the center of the Philippine economy due to its contribution for the past decade. It fuels the growth of the Philippine economy not only by generating billions of dollars in revenue but also creating jobs for hundreds of thousands of Filipinos.
English is still the main language of global business, but Mandarin could replace it in a few years’ time. While there are currently more than 330 million English speakers in the world, there are nearly 2 billion Mandarin speakers. Other languages, like Spanish and French, are preferred languages within certain communities whose members feel more comfortable communicating or doing transactions using them.
It’s normal to work through the night until early in the morning for the country’s call center workers. The large majority of call centers work during the graveyard shift to serve foreign clients in different time zones. Due to this, call center workers miss night-outs with friends and family gatherings.
Social media refers to the various web-based platforms, applications and technologies for online social interaction. These tools let users know others from virtually any place on the planet by letting them exchange messages, images and videos through the Internet.
The quality of the customer service that you and your company provide can make—or break— your relationship with your clients. Indeed, it can keep the business going or slow it down.
Next to sales agents, customer service representatives belong to the line of defense that keeps the members of your target market engaged and loyal.
What are the trending jobs this 2016? Which occupations are going to increase in demand? While it's only been few days past New Year’s Day, job seekers ought to begin figuring out what they want professionally and how to get it this year.
Having a clear idea of the course of your career, you’ll have a great chance for landing a stable and secure job.
It's another year, another chance for us to get it right! And you are probably making your resolutions to get fit or to save more this year. The resolutions many forget to make are those that will help improve careers. It’s never a bad time to take your career in a better direction, but the beginning of a new year is definitely a good time to start if you are looking for inspiration.
With Christmas just around the corner, we are about to feel that mad rush to enjoy the season and buy, buy, buy! We want to get our loved ones presents, prepare sumptuous dinners for our friends, go around town and soak up the party atmosphere, and spend a few thousand bucks on ourselves as rewards for working hard the soon-to-be-past year.
Information Technology shifts are fast redefining the way we move and make decisions in the workplace. The hottest innovations of last year are now part of the status quo. So as not to get left behind, IT professionals must be aware of the trends that are present and powerful in their industry, as well as be skillful and flexible enough to make full use of them.
You’ve probably heard it said that exercise is medicine. Well, it’s not just a saying; it’s the truth. Running in particular has health benefits that extend well beyond any pill a doctor could prescribe.
Unfortunately, because running looks like it needs a lot of work, it daunts many of us.