Outsource Customer Service and Contact Center Staff to the Philippines
Service-minded staff that helps deliver a better customer experience
Save up to 75% in staffing costs when hiring business operations, contact center, & customer service specialist with us!
Hire customer experience and service-minded staff that will support your business with prompt issue resolution, ensuring customer success and flawless customer relationship management. Work with talents who are fluent in English and widely immersed in western culture!
Hire Customer Service Staff from the Philippines in Any Industry, Vertical, and Language.
Position Titles
- Account Coordinator
- Account Management Coordinator
- Account Representative
- Account Specialist
- Bilingual Customer Service Representative
- Business Service Representative
- Call Center Customer Support
- Client Services Manager
- Custodial Customer Representative
- Customer Care Operator
- Customer Care Representative
- Customer Interaction Management Specialist
- Customer Liaison Officer
- Customer Relationship Specialist
- Customer Service Agent
- Customer Service Ambassador
- Customer Service Asset Manager
- Customer Service Associate
- Customer Success Manager
- Data Entry Specialist
- Quality Management Staff
- Retail Associate
- Retail Sales Associate
- Telephone Support Specialist
- ...And Many More!
Job Level
- Associate
- Senior Associate
- Supervisor
- Manager
- Senior Manager
- Director
- Senior Director
- Vice President
- SVP
- Executive
iSupport Worldwide offshoring solutions include
Your High-Performance Dedicated Staff PLUS the following services:
Facilities
- 24/7 Facilities Management
- 24/7 Onsite professional security officers
- Backup generators in the building
- Branded suites (per request)
- Catered lunch and ample refreshments for your staff
- Environmental systems
- Fully furnished offices in a prestigious and convenient location
- Fully air-conditioned suites during operating hours.
- Onsite clinic
- Philippine Economic Zone Authority accredited facilities
- Professional workspaces and seats
- Video conference rooms (Polycom) and boardrooms access
- World-class facility that's open 24 hours
HR
- Biometrics attendance report
- Employee recognition program
- Employee retention program
- Full-time onsite nurses
- Full-time onsite HR manager
- Legal employment of your team members under iSW
- Medical and dental insurance for your team members
- Onboarding of your new team members
Technology
- 100% Redundant Internet Connection
- 24/7 onsite IT support
- Comprehensive IT & Data Security
- Full-time onsite IT Manager
- High-speed internet (with redundant connections from multiple providers)
- Mid-top tier computers, monitor, mouse, and keyboard for each workstation
- Multiple, dedicated internet connections from tier-1 providers at each site (any site can be used as a fail-over for any other site)
Recruitment
- Strategic onsite recruiters and talent acquisition managers
- Access to Worldclass Philippine talent pool
Support
- Full-time onsite client services manager
- Support services, including finance, payroll, compensation, and benefits