Case Studies and Testimonials

Case Studies

See how we help our clients overcome challenges and achieve their goals

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Case Study 1: US-based Fast Growth Company Uses iSupport Worldwide Offshoring & Outsourcing Service to Transform High Volume Call & Sales Organization

What was the challenge? The client was in the early stages of launching their well-funded startup and ready to sky rocket. They had one issue, the nature of their business and their clientele meant that they would receive a high number of inbound customer service ....

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iSupport Worldwide has been a differentiator. It's been our secret sauce. I wish we did it not 6 years ago when we started but actually 10 or 12 years ago. I think our business would have been bigger than it is today if we've made that move even earlier.

Mike C. CEO, US Major Health Insurance Plan Company

We're having great success recruiting staff with iSupport Worldwide -- that are highly talented and skilled from other very large corporations with is very positive for us and actually we are finding that a lot of the staff would like to work for an SMBs which is very advantageous for us because we have a very large talent pool and we can scale very quickly.

M. M. CEO & Founder, US MSP Company